Sun, Feb 26th, 2023
To the GotSport Community,
In our 25 years of operation, we had never been offline for an extended period. We are back online and ready to continue serving all our partners and those whom we serve.
Our team would like to thank you for the understanding, patience, and support you have shown during this challenging time. We cannot thank you all enough for the supportive phone calls, emails, and text messages we received while we worked around the clock to get back online.
We would like to reassure you that throughout this downtime, your data always remained fully secured, and no unauthorized access occurred at any point. This was not a cyber security issue or a virus; our upstream server hosts suffered an unexpected server error in conjunction with server hardware malfunctions.
Our database engineers are engaged in a long-term partnership with EnterpriseDB to continue monitoring the configuration and health of the database infrastructure to ensure the highest level of availability. This partnership also includes ongoing reviews of performance and scalability potential.
GotSport remains committed to providing the best software solutions for the sporting community.