How to Manually Add a Certification for Pending Coaches

Overview

A coach will upload their certification if they are unsuccessful through syncing their account with the USSF Learning Center.

This article will provide a step-by-step process of how a league association can manually add a certification to a coach who is listed as 'Pending'.

Instructions

Step 1:

• From your dashboard, click on the Associations module and select Coaches from the dropdown.

Step 2:

• Click on Saved Reports, and select Pending Coach Certification from the dropdown list.

• You will now see a list of your coaches with a pending coach certification requirement.

Step 3:

• Click on the coach's name and select the Requirements tab at the top of the page.

• Then click on the Coach Certification requirement.

• Click on the ID number.

Step 4:

• Scroll down till you see the file the coach has uploaded in this requirement. Click on the file to view the certification.

• If the certification is accepted by the league, go back to the certification report. Click on the dropdown that currently says "Pending" under Update Decision Status, and change to Approve. Now click Update.

Step 5:

• Click on the Certifications tab within the coach's profile.

• Click the blue + New button.

Step 6:

• Select the certification you want to add to the coach's profile along with the date, then click Save.