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  1. GotSport
  2. Club Administrators
  3. Billing
  4. Refunds

Partial and Full Refunds*

Overview

This article will demonstrate how to provide a full refund and a partial refund. There are two ways you can do it. Below will show both methods. 

Instructions

Step 1:

  • From the club overview, click the Billing tab, then select Payments from the drop-down list.

Step_1.pngStep_1.png

Step 2:

  • You can use the search filters at the top to find the payment you wish to refund.
  • Once you find the transaction, click Refund to the right of the transaction to issue a refund. 

Step_2.png

Step 3:

  • A new window will appear asking if you want to refund the whole amount, or partial.
  • The amount box is editable so you can change the figure if needed.

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Alternative Way to Provide a Refund

Step 1:

  • From Billing > Payments, click the ID number next to the transaction you want to refund. 

Step_3.png

Step 2

  • Click the Refund button

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Step 3

  •  Enter in the amount you want to apply to the refund then click Refund to apply this refund.

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