This article will demonstrate how to provide a full refund and a partial refund. There are two ways you can do it. Below will show both methods.
- From the club overview, click the Billing tab, then select Payments from the drop-down list.
- You can use the search filters at the top to find the payment you wish to refund.
- Once you find the transaction, click Refund to the right of the transaction to issue a refund.
- A new window will appear asking if you want to refund the whole amount, or partial.
- The amount box is editable so you can change the figure if needed.
Alternative Way to Provide a Refund
- From Billing > Payments, click the ID number next to the transaction you want to refund.
- Click the Refund button
- Enter in the amount you want to apply to the refund then click Refund to apply this refund.