This article will demonstrate how to view all balances that are past or due, as well as balances that have been paid in full.
From your dashboard, click on the large "Billing" located in the middle of the page.
At the top of this page, you have a filter labeled "Balance." Use these filter options to find all paid and unpaid balances.
Paid - This will show all persons who have paid their balance.
Current - This will show all persons who still have a balance.
Due - This will show all persons who are past due on an existing balance.
After selecting "Due" in the dropdown menu, click "Search".
You can message these applicants after you have used the filters by selecting the checkboxes next to each billing profile, then selecting "Send Message."