If/When a credit card payment fails on a payment plan, the GotSport system will try to charge the card again three days later.
If it fails a second time, it will also try to charge three days later again.
After trying a total of three times, a new card will need to be used or the payment will need to be run manually after working with the card holder.
1. Within the billing module, locate the billing account that you are working on:
2. You will then be able to see the billing details and information on any failed payments.